Intercom repair and maintenance is a growing industry that’s growing fast and is expanding globally, with more than 1.6 million people working in the field today, according to data from the International Centre for Intermedia Repair (ICIR).
“The market is huge and growing quickly, with the majority of businesses relying on intercoms as a primary means of communication,” said Mark Stavroulakis, senior director of business development at Intercom in a statement.
“With a strong foundation of expertise in intercom design, intercom operation, and repair, we were able to take a unique approach to this task that also met our customers’ needs, including customer satisfaction.”
The company, which was founded in 2012 by the owners of a pizza delivery company, took delivery of its first intercom in late 2018.
It then went on to become one of the most well-known brands in the industry, having won awards for its delivery service, including the World’s Best Pizza Award.
Since then, the company has expanded to serve other types of customers and is now providing intercom repairs to businesses across Australia and New Zealand.
ICIR data shows the company’s business is growing more than 35 per cent annually, with an expected growth rate of 50 per cent in 2019.
“Our customers have been pleased with the product, service, and the service they’ve received from Intercom,” said Stavoulakis.
“It’s been an exciting year for us.”
The ICIR report shows Intercom’s business in Australia has grown from $1 million in 2018 to $1 billion in 2019, and that the company is growing globally with a total of more than $2.5 billion in revenue, with over 500,000 business in over 200 countries.
Stavoulamakis said the company was looking to expand to other countries, including Asia Pacific.
“We are actively recruiting candidates to work on our intercom teams in countries around the world, and we look forward to bringing the Intercom brand to more countries in the future,” he said.